Hayward Antiques is a registered trademark of Hayward Antiques Ltd.
Hayward Antiques Ltd is a company registered in England and Wales with the following details:
Company No. 10903794,
Registered & Trading office: Hayward Antiques Limited. By: – Companies House, Crown Way, Cardiff, CF14 3UZ, United Kingdom.
Any use of this website operated by Hayward Antiques Ltd at haywardantiques.com ‘the site’ is conditional on your acceptance of these terms and conditions of use and extends to our stated privacy policy.
We reserve the right to amend these Terms and Conditions from time to time without notice and at our sole discretion. As such, it is your responsibility to review these stated Terms and Conditions at regular intervals.
We reserve the right to amend, modify, discontinue or suspend all or part of this site and may restrict your access to all or part of ‘the site’ at any time without notice or liability.
This site is intended to be used and accessed only by individuals of legal drinking age in their country of residence or in the country from which you are accessing ‘the site’.
If you do not fall into either category or having read and for any reason do not agree with or cannot abide by these Terms and Conditions, including our privacy policy, please exit this site immediately.

Definitions
All references to ‘you &/or your’ means you and ‘we, us or our’ means Hayward Antiques Ltd of Duffield. ‘the site’ means haywardantiques.com
Your Responsibility
It is your responsibility to verify all information set out on ‘the site’ with independent authorities before acting or relying on it. It is your responsibility to use virus-checking software on any material downloaded from ‘the site’ and to ensure the compatibility of such software with your equipment.
Termination
We reserve the right immediately to suspend or terminate your use of ‘the site’ if you breach or we have reasonable grounds to believe that you are likely to breach these terms and conditions, or you otherwise engage in conduct which we determine in our sole discretion to be unacceptable.
We may also remove ‘the site’ as a whole or any sections or features of ‘the site’ at any time. Please note that we have the ability to trace your IP address and if necessary contact your ISP in the event of a suspected breach of these Terms and Conditions.

Identity Verification
To ensure that your credit, debit or charge card is not being used without your consent and you are over the age of 18, we will validate name, address and other personal information supplied by you during the order process against appropriate third-party databases. By accepting these Terms and Conditions, you consent to such checks being made.
In performing these checks, personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Rights
All rights in all content including but not limited to copy, images, software (including code, interface and website structure) and the design, look and feel, and format of ‘the site’ are owned by us. You agree that you are permitted to use material and/or content only as set out in these Terms and Conditions. No other use is permitted without express authorisation by us in writing and, where given, you agree not to, in part or full, copy, transmit, distribute, exploit commercially, amend, translate, share with or make available to any other person any such material or content or create derivative works of such material or content.
Terms of use relating to ‘the site’
You must not misuse ‘the site’ by knowingly introducing viruses, Trojans, worms, logic bombs or any other material which may be malicious or technologically harmful. You must not attempt to gain unauthorised access to ‘the site’, the server on which ‘the site’ is stored or any server, computer or database connected to ‘the site’. You must not attack ‘the site’ in any way whatsoever, including via a denial of service attack or a distributed denial of service attack.
By breaching this provision, you would be committing a criminal offence under the Computer Misuse Act 1990. We will report all such breaches to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use ‘the site’ will cease immediately.
You may link to the home page of ‘the site’ provided that you do so in a way that is fair and legal and does not damage or take advantage of our reputation or establish a link in such as way that suggests any form of association, approval or endorsement on our part where none exists.
‘The site’ must not be framed on any other website nor may you create a link to any part of ‘the site’ other than the homepage. We reserve the right to withdraw linking permission at any time without notice or reason.

Intellectual Property
We are the sole owners and authorised users of all trademarks, service marks, design marks, patents, copyrights, database rights, image rights for photographs contained on ‘the site’ and all other intellectual property appearing on or contained within ‘the site’ including but not limited to the page design and layout and the source code. Except where provided for under these Terms and Conditions, use of ‘the site’ does not grant any right, title, interest or license to you of any such intellectual property and any use or reproduction of the intellectual property is prohibited.

Copying
You are welcome to print hard copies of material from ‘the site’ solely for your lawful, personal and non-commercial use. All other copying in whatever form, whether electronic, hard copy or any other format or use for commercial purposes without our prior written consent, is prohibited. All other rights are reserved.
No photography, imagery, text, source code or any other material shown on TWE website (haywardantiques.com) may be used in any circumstances for commercial purposes, nor may any of our material herein be altered, cropped, transformed, built upon, or in any other way changed or reproduced, whether from our own websites or copied from third party websites in breach of this condition themselves or otherwise redistributed without our prior written permission.
You may not engage in any price scraping or price harvesting in respect of products on ‘the site’ without our prior written consent.

No Liability
Unless where expressly provision for in law we disclaim all liability for any loss, cost or damage (incurred directly, indirectly, consequentially or otherwise) suffered by you as a result of your use of ‘the site’ including but not limited to computer viruses or distributed denial of service attack transmitted through ‘the site’ or from third-party sites accessed through ‘the site’ whether such loss, cost or damage arises from our negligence or otherwise whether or not we expressly informed of the possibility of such loss or damage.

Indemnity
If you are a business user, you agree to indemnify us immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use of ‘the site’.

Entire Agreement
These Terms and Conditions, including our Privacy Statement, constitute the entire agreement between you and us and supersede all previous statements and understandings whatsoever between us. Any failure by us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. If any provision under these Terms and Conditions is found in law to be unenforceable all other provisions of these Terms and Conditions shall remain in full force and effect. We reserve the right to cede, assign or otherwise transfer our rights and obligations in terms of these standard terms and conditions to a third party.

Law and Jurisdiction
These Terms and Conditions, including the Privacy Statement and any matter relating to ‘the site’ shall be governed by English law in particular the Licensing Act 2003 in relation to minimum legal age.
Any legal proceeding arising out of or relating to these Terms and Conditions against or relating to us or any indemnified party under these Terms and Conditions will be subject to the exclusive jurisdiction of the English courts and you irrevocably consent to the jurisdiction of such courts.

Viewing of Items
We are fully aware that for certain items you will wish to view before purchasing and we are more than happy to try to facilitate this, however due to security reasons we will have to insist on a public secure location for the viewing. Time also will have to be allowed for retrieving the item from secure storage and the item to be suitably packaging before a place and time can be arranged.

Product Condition, Availability and Pricing
We endeavour to ensure the accuracy of the information on ‘the site’. Should a product be unavailable, we will endeavour to inform you of this promptly. Prices and specifications can change without notice and products are subject to availability. Please be aware that where a product displayed on the website states ‘Web-Exclusive Price’, this means that the price quoted on the website is valid only for online orders and may differ from the item price for physical sales at our Hayward Antiques mobile stand.
Please note that with older bottlings, the cork/closure may have deteriorated, so care should be taken when opening. As such, we cannot guarantee the condition of a bottle’s closure and the item is sold as described.
From time to time, we may feature promotions or offers on ‘the site’. Each offer shall be subject to its own express terms and may not be available in all jurisdictions.
All special-offer prices and discounts shown on the website are inclusive. Orders being delivered to destinations outside of the European Union will receive an equivalent discount exclusive of Duty for all offers.
Any non-sterling prices displayed on the website are subject to constantly changing exchange-rate fluctuations, and as such may differ from one day to the next.
With engraved bottles and personalised labels, we reserve the right to cancel orders and refund payment for any messages or slogans we feel to be inappropriate.

Returns and Cancellations
RETURNS POLICY
We want you to be 100% happy with your order and it is our aim to ensure that all products supplied to all customers arrive in perfect condition. You have the right to cancel your order at any time without being charged for the goods ordered within 14 days of purchasing (other than for perishable or personalised products or those products that have been specified as non-returnable).
If you have received your order and are unhappy with any of the products ordered, we will happily refund your money the products provided that you inform us of your intention to return the products within 14 days from the date of your order being delivered. However, we will only reimburse the cost of returning items where they were delivered in error or the items were damaged beyond stated.
Any products must be returned to us in good condition and in the original packaging. All refunds will be paid within 14 days of receiving the returned product(s).
Please note that none of the items for sale at Hayward Antiques are new and, in some cases, will have been purchased at auction. Product images on the website are intended for illustrative purposes only and may not be exact representations of the item in stock, particularly for antique and/or discontinued products, which may not be in 100% perfect condition.
If an item is delivered in a faulty or damaged condition, you have a 30-day right to reject which begins from the date of ordering (for perishable products, this is limited to the best before date if this is sooner).

RETURNING ITEMS
You are responsible for the cost of returning products to us unless the items being returned were delivered in error or the items were damaged or defective. You are also responsible for insuring all returns as we might claim against you should damages be sustained.

For all returns, please follow the following instructions to ensure that products are received in perfect condition and your returns can be processed quickly:
1. Return a copy of your invoice to us with the items that you are returning highlighted. Please note the quantity and reason(s) for return against each item on your invoice. Alternatively, you can download, print and complete and include it in your parcel
2. Please ensure to pack and seal your return securely in the original packaging to prevent possible damage while in transit and include the completed invoice.
3. Fix a return shipping label to the packaging. Make sure no other address labels are shown.

 

Cancellation Procedure
All non-business customers (that is, those customers who are not purchasing either wholly or in part for business use) have a right to cancel a contract (‘Contract’) in which they purchase merchandise (‘Products’) from us or withdraw their offer to purchase the Product(s) as applicable, at any time up to fourteen days from the date of your order being placed (‘The Cancellation Period’) unless the order includes products that have been personalised or that we have specified the products as being non-returnable.
To cancel your order, you must inform us in writing before the expiry of the cancellation period. If you have already taken delivery of the order, you should return the product(s) to us. Unless the items being returned were delivered in error or the items were damaged or defective, you will be liable for the full cost of returning the product(s) and will be responsible for any damage to the product(s) until we acknowledge receipt of the products. As such, you should ensure that the product(s) are adequately insured. You have a legal responsibility to keep the product(s) in your possession and to take reasonable care of the products until you return them to us. Should the product(s) show signs of damage or tampering, we may have a right against you for compensation. We retain the right to arrange for collection of the product(s) at your cost in the event that you have not returned the product(s) within 30 days of your notice of cancellation.

CHANGES TO YOUR ORDER
Should you wish to amend your order, you are able to do so if you have not received an email from us confirming that your order has been processed.